Gloryte is committed to ensuring 100% customer satisfaction. We take pride in the quality and craftsmanship of our jewelry, created in state-of-the-art facilities, and are confident that you will be fully pleased with your purchase.
- Return and Exchange: Returns or exchanges are accepted within 30 days, provided the jewelry is in its original packaging with tags intact. Shipping costs are non-refundable unless an item was sent in error.
- Return Shipping: Customers are responsible for return postage and insurance. Any charges on returned or undeliverable packages are the buyer’s responsibility.
- Non-Refundable Items: Special orders and custom items are not eligible for return or refund.
- Return Packaging: For safety, please do not display package contents during return shipment. All returns must include the original sales receipt.
- Refund Conditions: Return packaging should contain all original items. Shipping and insurance fees are non-refundable.
- International Tax & Duty: Customers are responsible for any applicable taxes or duties on orders, as regulations vary by country.
Please email us at yashkyada@gloryte.com with your order number and details before returning any items.
International Orders and Customs
As we operate internationally, each country has its own customs processes and standards. If delays arise, we request the buyer's cooperation.Gloryte is not responsible for refunds on items held by customs, as we have fulfilled our obligation by dispatching the paid item. We will always ensure delivery of your purchased goods.
Note: Images on our website are professionally captured, so slight variations in color or design may occur in the actual product you receive.